Customer Service

We want all of our customers to be satisfied with their purchases at our web-store. Within 30 days after receiving products if you are not satisfied with your purchase please please call us 1-800-214-2904.

You can also access your mercadoregal.com account and go to your order list and select RETURN. You will be provided a Return number. You can ship your products to our address:

Mercado Regal

2498 Roll Dr 737

San Diego, CA 92154

In cases where we shipped the wrong product we will provide you with our mailing account number so you will not receive any further shipping charges. 

We will provide a refund of the returned products price on all products that we receive new and in their original packaging. 

For warranties of products with a purchase date of more than 30 days, please check the manufacturer's warranty for instructions.